Frequently Asked Questions

Our minimum order quantity is 5 pieces per product. This applies to all custom apparel including t-shirts, hoodies, polos, hats, jackets, tank tops, tote bags, and sweatshirts. Signage and DTF gang sheets have their own minimums listed on each product page.

We offer a full range of custom print products:

• Apparel: T-Shirts, Hoodies, Sweatshirts, Polos, Tank Tops, Jackets
• Headwear: Structured caps with embroidery
• Accessories: Canvas Tote Bags
• DTF Transfers: Gang sheets, ready to heat-press onto any fabric
• Signage: Vinyl Banners, Event Backdrops, Table Throws
• Fleet Graphics: Vehicle Magnets

Browse the full catalog on our Products page.

Yes. When you design your product in our studio, you can specify quantities per size (S, M, L, XL, 2XL). Your total across all sizes must meet the 5-piece minimum. For example, 2 smalls + 2 mediums + 1 large = 5 pieces, which qualifies.

Absolutely. Our design studio lets you upload your own logo or artwork directly to the product mockup. PNG files with a transparent background produce the best results. You can also position the design, resize it, and add custom text. Once you're happy with the preview, add it to your cart and check out.

All pricing shown is wholesale B2B pricing per unit. The total is calculated by multiplying the per-unit price by your quantity. Volume discounts are available for large recurring orders — contact us for a custom rate structure if you're ordering 100+ pieces regularly.

Yes — free shipping is available on orders of $150 or more. When your cart total reaches $150, a free standard shipping option automatically appears at checkout. For orders under $150, we offer multiple carrier options:

• USPS Ground Advantage — $9.99
• USPS Priority Mail — $19.99
• FedEx 2Day — $34.99
• UPS Next Day Air — $64.99

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe checkout. B2B accounts with approved credit terms may be eligible for Net-30 invoicing — contact us to apply.

B2B accounts are for businesses placing recurring or high-volume orders. Benefits include structured volume pricing tiers and eligibility for Net-30 payment terms. To apply, create an account and select "Business / B2B" as your account type. Our team will review and activate your wholesale pricing.

We move fast. Total delivery time depends on production and your chosen shipping method. After your design proof is approved, production begins immediately. Shipping times depend on the carrier you selected at checkout — from 1 business day (UPS Next Day Air) to 5–8 business days (USPS Ground). We'll send tracking info as soon as your order ships.

Yes. After you place your order, our team reviews your design and sends a digital proof to your email for approval before production begins. This ensures the final product matches your vision exactly. Production starts only after you approve the proof.

Yes — we ship to all 50 US states via USPS, FedEx, and UPS. You'll enter your shipping address at checkout and choose your preferred carrier and speed.

Once your order ships, you'll receive a tracking number by email. You can also log into your account and go to My Orders to view status and tracking for all your orders. Alternatively, use our Track Order page with your order number.

For best results, upload PNG files with a transparent background. We also accept JPG and SVG. For print-ready artwork, files should be at least 300 DPI at the intended print size. Our design studio accepts PNG and JPG uploads directly in your browser — no software required.

Our team reviews every order before production. If your artwork needs color correction, resolution improvement, or resizing, we'll flag it during the proof stage and work with you to get it right before printing. There's no extra charge for minor adjustments.

Because all products are custom-made to order, we do not accept returns for change of mind. However, if your order arrives with a print defect, wrong item, or damage, we will reprint or refund at no cost. Contact us within 7 days of delivery with photos of the issue at orders@printdemandusa.com.

You'll always receive a proof before production begins. If you spot a mistake in the proof, simply request a revision and we'll update it before printing. Once you approve the proof and production starts, changes cannot be made. Always review your proof carefully before approving.